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Privacy Policy

1. About ORMAIN and its privacy policy

ORMAIN attaches particular importance to the confidentiality, security and processing of your personal data. We want you to be able to use our personalized services with the greatest respect for your privacy.

The website www.ormain.com, by its operation and its purpose, is likely to implement the collection and processing of certain personal data relating to its users, within the meaning of the General Regulation of the European Parliament and of the Council relating to to data protection n° 2016/679 of April 27, 2016 (the “GDPR”) and law n° 78-17 of January 6, 1978 known as the “Informatique et Libertés Law” in its current version.

The aim here is to present to you how this data collection works, but also its purpose.

Thus, you will find below the rights which the persons concerned (namely the members of the ORMAIN Community, users of the Site, hereinafter referred to generically by the term “you”) have in application of the above-mentioned texts.

This privacy policy may be modified at any time.

2. Data that may be collected on ORMAIN

During your experience on ORMAIN, whether as a consumer or seller, ORMAIN collects and processes your information which may constitute personal data within the meaning of the GDPR and the “Informatique & Libertés” Law, and in particular data following: email, first name, last name, user name, country, identity card, date of birth, password, addresses, telephone number(s), IP address, connection data and navigation data, log history orders, transactions, complaints, incidents, delivery information, banking data.

The mandatory nature of the data to be provided is indicated to you during collection by an asterisk. If you fail to complete the required fields, we will not be able to provide you with all of our services.
Some data is collected automatically due to your actions on the site (see the paragraph relating to cookies).

3. Data collection

Your data may be collected by ORMAIN in the following situations:

when creating your profile;
when purchasing or selling a product on the Site;
– during your navigation or product consultation on the site www.ormain.com ;
– when you contact us;
– when you subscribe to our newsletter;
– you accept the installation of certain cookies.

4. Data recipients

Following this collection, your data may be transmitted to our entire ORMAIN network.

5. Why this data collection?

Your satisfaction being at the center of our power of attorney, it is with the aim of offering you the best of our services that this data collection is put in place. Indeed, it allows us to offer you an efficient, but above all personalized, experience.

The collection of your personal data will allow ORMAIN to : 

manage and optimize your user accounts
manage the products sold, and in particular ensure quality control
manage transactions and orders in the best conditions
manage the relationship with our customers and prospects
offer you personalized and relevant content
facilitate the resolution of possible difficulties
prevent, detect and investigate any potentially prohibited and illegal activity and enforce our general conditions of sale and use
transfer them to the recipients referred to in article no. 4
administratively and financially manage the contracts that we can conclude with our customers in the event of a resale of one of your products

6. The legal bases for this data collection

In accordance with the General Data Protection Regulations and the Data Protection Act, all personal data that is collected and processed through the Site is done so on a duly identified legal basis.

7. What is a cookie?

According to the National Commission for Information Technology and Liberties (CNIL), a cookie is a small file stored by a server in a user's terminal (computer, telephone, etc.) and associated with a web domain (this is i.e. in the majority of cases to all the pages of the same website). This file is automatically returned on subsequent contacts with the same domain.

Cookies can be used to memorize your customer ID with a merchant site, the current content of your shopping cart, the language in which the web page is displayed, an identifier allowing your browsing to be traced for statistical or advertising purposes, etc.

 

8. Your rights

According to the general data protection regulations and in accordance with the Data Protection Act, you benefit from:
a right to modify your personal data in order to update them; 
a right of deletion in the event of inaccuracy of the data; 
a right to object to the processing of your data for legitimate reasons;
a right to limitation of processing, under the terms and conditions referred to in Article 18 of European Regulation No. 2016/679 of April 27, 2016;
the right to lodge a complaint with the competent supervisory authority.

If you wish to exercise one of your rights mentioned above, you can contact us at the following email address: contact@ormain.com

9. Your banking details

Banking data is not saved once the order has been placed, and it is encrypted to guarantee its protection. However, in order to facilitate your next orders, you can store them securely thanks to encryption of your data. 

UPDATE: OCTOBER 20, 2023