1. About ORMAIN
ORMAIN attaches great importance to the protection of your privacy, the confidentiality of your personal data and its processing in compliance with current standards. This policy explains how we collect, use and protect your personal data in accordance with the GDPR and the Data Protection Act .
2. Data controller
The data controller is:
Mr. Romain GEA , legal representative of ORMAIN, sole proprietorship registered with the Auch Trade and Companies Register under number 891 323 255, 14 Rue Saint-Antoine du T, 31000 Toulouse, France.
3. Data collected
We may collect all or part of the following data:
- first name, last name, date of birth;
- email, telephone, billing and delivery addresses;
- identity document (if applicable);
- IP address, browsing data;
- order history;
- banking data (processed by our payment providers).
4. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Order management and delivery | Execution of the contract (art. 6.1.b GDPR) |
| User account management | Execution of the contract |
| Sending newsletters | Consent (art. 6.1.a GDPR) |
| Fight against fraud | Legitimate interest (art. 6.1.f GDPR) |
| Tax and accounting obligations | Legal obligation (art. 6.1.c GDPR) |
5. Recipients of the data
Your data may be transmitted to our technical service providers: Shopify (hosting/store), Alma/PayPal (payment), carriers (Chronopost), emailing services.
6. Transfers outside the EU
Some data may be processed outside the European Union, notably by Shopify Inc. based in Canada. Canada benefits from an adequacy decision from the European Commission guaranteeing an adequate level of protection.
7. Retention periods
Data is kept for the duration necessary for the commercial relationship, then archived for 5 years for legal purposes. Billing data is kept for 10 years.
8. Your rights
You have the following rights: access, rectification, deletion, opposition, limitation, portability. To exercise your rights: contact@ormain.com . You can also file a complaint with the CNIL: www.cnil.fr.
9. Cookies
Cookies may be used to enhance your experience, analyze traffic, and facilitate ordering. You can refuse or configure your preferences via the consent banner displayed during your first visit.
10. Security
Your data is stored on secure servers and protected by appropriate technical and organizational measures.